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  • I don't remember my password.

    Remember that we require your password to:

    • Be at least eight characters long
    • Have at least one number
    • Have at least one upper case and one lower case letter

    Still need to reset it? Just fill in your email address we have for your account, and we'll send you an email with a link to reset your password.

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  • I don't know which email address is attached to my account.

    Enter your e-mail address below, and we'll confirm if it is in our system.

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Contact your service provider if:

  • You believe there's been a billing error
  • You believe a late fee has been applied to your account incorrectly
  • You need to add or remove someone from your account

Log in to see contact information for your service provider

Contact the payment provider if:

  • You're having trouble making a payment
  • You need help getting your account set up
  • You have other questions regarding payments

Point & Pay Support


Support Hours: Point & Pay 8:00 AM to 8:00 PM ET