Need help signing in?

Select the problem you're having and we'll help you out.

  • I don't remember my password.

    Remember that we require your password to:

    • Be at least eight characters long
    • Have at least one number
    • Have at least one upper case and one lower case letter

    Still need to reset it? Just fill in your email address we have for your account, and we'll send you an email with a link to reset your password.

    ERROR: Please fix the fields below.

  • I need my username.

    We no longer use user names for authentication. To log in you now need to use your email address and password. If you are unsure which email address is bound to your account you can fill out the form below.

  • I need to update my email address.

    Just fill out the form below and we'll update your email address. If you don't know your account number, please provide us with the phone number you used when creating the account.

    ERROR: Please fix the fields below.

  • I need help creating my account.

    Just fill out the form below with your account information and billing company and we'll send you an activation link and instructions for getting started.

  • I don't know which email address is attached to my account.

    Enter your e-mail address below, and we'll confirm if it is in our system.

    ERROR: Please fix the fields below.


Contact your service provider if:

  • You believe there's been a billing error
  • You believe a late fee has been applied to your account incorrectly
  • You need to add or remove someone from your account

Log in to see contact information for your service provider

Contact Paydici if:

  • You're having trouble making a payment
  • You need help getting your account set up
  • You have other questions about how to use Paydici
  • The server is down

The easiest way to receive support from us is through email


Have questions about managing customers and administering accounts using Paydici?

email support