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Terms & Conditions

Terms & Conditions

To view the full Terms & Conditions, please visit: https://www.foxrivergrove.org/egov/documents/1660066508_07186.pdf

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Accessibility Policy
Accessibility Policy

Point & Pay LLC. (“Point & Pay") Accessibility Policy
Point & Pay is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

CONFORMANCE STATUS
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Point & Pay is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

FEEDBACK
Phone: 888-891-6064
E-mail: customer@pointandpay.com
Postal address: 110 State Street East | Oldsmar, FL 34677

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Privacy Policy
Privacy Policy

Point & Pay LLC. (“Point & Pay") Privacy Policy

Point & Pay is committed to the privacy and security of personal information obtained from visitors to pointandpay.com, paydici.com, and related domains hosted by Point & Pay, LLC. The following policies ensure your personal information is secure.

This policy covers Point & Pay's treatment of personally identifiable information collected when you visit pointandpay.com, paydici.com, and related domains hosted by Point & Pay, LLC. This policy does not cover any other Point & Pay-owned sites or any sites operated by Point & Pay on behalf of our clients. Information collected by Point & Pay on sites operated on behalf of our clients is covered by their respective customer privacy policies.

You Provide Information to Us By:

visiting pointandpay.com, paydici.com, and related domains hosted by Point & Pay, LLC;

executing payments on our platform, telephone lines or in person;

communicating with us by phone, email, or otherwise;

completing a support ticket

As a result of those actions, we may interact with you by:

Sending a session ID cookie to your computer

Collecting your IP address

Collecting information about your Internet Service Provider

Collecting information about the browser you use

Collecting information such as your name, address, and phone numbers;

Collecting payment information for payments you choose to execute;

Collecting email addresses to communicate with you about your support concerns;

Recording phone numbers used to call our customer service number;

Recording calls for quality assurance purposes; and

Using information when you attach any documents to your email, such as a resume for employment purposes,

Using the site's Web server log files, Point & Pay reserves the right to use cookies and IP addresses to analyze trends, track visitors' movement, and gather broad demographic information for aggregate use. Cookies and IP addresses are not linked to personally identifiable information, such as your email address, but may reveal the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), and what operating system you are using. Cookies expire when you leave the site.

Point & Pay will not share any personal information you make available to us for any marketing or solicitation purposes, although it may be used by Point & Pay for these purposes.

For What Purposes Does Point & Pay Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Execution and delivery of payments to your agency per your instructions. We use your personal information to take and handle payments, deliver payments, process payments, and communicate with you about payments.

Provide, troubleshoot, and improve Point & Pay Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Point & Pay Services.

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, response to government or law enforcement related inquiries.

Communicate with you. We use your personal information to communicate with you in relation to Point & Pay Services via different channels (e.g., by phone, email, chat).

Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Point & Pay, and others.

Children under 13. Point & Pay complies with the requirements of the Children’s Online Privacy Protection Act (COPPA) and the FTC’s Rule interpreting COPPA (16 CFR § 312). The Web Sites are not directed to children of any age and Point & Pay does not knowingly collect in any manner any Personal Information from children under 13 years of age.

Business Transition. In the event Point & Pay goes through a business transition, such as a merger, acquisition by another company or a sale of a portion of Point & Pay’s assets, your Personal Information may be part of the assets transferred. Disclosure of your Personal Information in such a situation, or in contemplation of such a situation, shall be deemed consistent with this Policy. However, such a transfer may result in a change in this Policy, and you are advised and strongly encouraged to review this Policy frequently.

This Privacy Policy was updated on December 19, 2023.

If you have any questions or suggestions regarding this Privacy Policy, please e-mail us at info@pointandpay.com.

For additional information, please visit https://www.paydici.com/about/privacy.

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Village of Fox River Grove, IL login

Terms & Conditions

Accessibility Policy

Privacy Policy

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