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City of Parker Utilities, FL

agencysupport@pointandpay.com

Hours: 7:30am-4:30pm Mon-Fri

http://www.cityofparker.com/default.aspx

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Terms & Conditions

Terms & Conditions

WEB SITE USER AGREEMENT
CONVENIENCE FEE
Your agency has partnered with a third party service provider to provide you with convenient online payment services via credit card debit card or electronic check payments. IN ORDER TO USE THIS SERVICE YOU MAY HAVE TO PAY A NON-REFUNDABLE CONVENIENCE FEE IN ADDITION TO THE AMOUNT(S) OWED TO YOUR PAYEE. Please note that the service provider (not your Payee) will appear as the merchant of record next to your payment on your bank or credit card statement.
ACCESSIBILITY
This service is accessible through the Internet. In order to use this service you will need a personal computer access to the Internet with an Internet service provider and a web browser which supports this service.
ACCURACY OF YOUR INFORMATION AND BILLING; COMPLETION OF PAYMENT
You are solely responsible for providing accurate and complete information to use this service and for confirming any amount(s) owed to your Payee. Completion of your online payment is contingent upon both (1) the authorization of payment by your credit card company (or financial institution with respect to debit cards and electronic check payments) and (2) acceptance of your payment [and if applicable your tax return] filing by your Payee. If the service provider is unable to process your payment the service provider will attempt to notify you at least once using the contact information you have provided. If your payment is not processed or authorized by your credit card company or financial institution (as applicable) or your payment is not accepted by your Payee your payment liability shall remain outstanding and unpaid and you will be responsible for any penalties late fees and interest charges assessed by your Payee.
DISCLAIMER; LIMITATION OF LIABILITY
YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THIS SERVICE IS PROVIDED AS-IS AND AS AVAILABLE WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES. The service provider shall not be liable for any direct indirect incidental special punitive or consequential damages that result in any way from your use of or inability to use this service or that result from mistakes omissions interruptions deletion of files errors defects delays in operation or transmission or any failure of performance.
ACCEPTANCE
By clicking the ACCEPT TERMS button you agree to these terms and to pay the non-refundable convenience fee (IF APPLICABLE) charged by the service provider for this service.
SINGLE ECHECK/ACH TRANSACTION
I authorize Point and Pay, LLC to debit the bank account indicated in this web form for the noted amount on today’s date. I understand that because this is an electronic transaction, these funds may be withdrawn from my account as soon as the above noted transaction date. In the case of an ACH Transaction being rejected for Non Sufficient Funds (NSF) I understand that the business may at its discretion attempt to process the charge again within 30 days, and agree to an additional $25 charge for each attempt returned NSF which will be initiated as a separate transaction from the authorized payment. I acknowledge that the origination of ACH transactions to my account must comply with the provisions of U.S. law. I will not dispute Point and Pay, LLC debiting my checking/savings account, so long as the transaction corresponds to the terms indicated in this web form.
SCHEDULED/RECURRING ECHECK/ACH TRANSACTION
I authorize Point and Pay, LLC to debit the bank account indicated in this web form for the noted amount on the schedule indicated. I understand that this authorization will remain in effect until the schedule end date, or until I cancel it in writing, which ever comes first, and I agree to notify the business in writing of any changes in my account information or termination of this authorization at least 15 days prior to the next billing date. If the above noted payment date falls on a weekend or holiday, I understand that the payment may be executed on the next business day. I understand that because this is an electronic transaction, these funds may be withdrawn from my account each period as soon as the above noted transaction date. In the case of an ACH Transaction being rejected for Non Sufficient Funds (NSF) I understand that the business may at its discretion attempt to process the charge again within 30 days, and agree to an additional $25 charge for each attempt returned NSF which will be initiated as a separate transaction from the authorized recurring payment. I acknowledge that the origination of ACH transactions to my account must comply with the provisions of U.S. law. I will not dispute Point and Pay, LLC’s recurring billing with my bank so long as the transaction corresponds to the terms indicated in this agreement.

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Accessibility Policy
Accessibility Policy

Point & Pay LLC. (“Point & Pay") Accessibility Policy
Point & Pay is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

CONFORMANCE STATUS
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Point & Pay is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

FEEDBACK
Phone: 888-891-6064
E-mail: customer@pointandpay.com
Postal address: 110 State Street East | Oldsmar, FL 34677

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Privacy Policy
Privacy Policy

Point & Pay LLC. (“Point & Pay") Privacy Policy

Point & Pay is committed to the privacy and security of personal information obtained from visitors to pointandpay.com, paydici.com, and related domains hosted by Point & Pay, LLC. The following policies ensure your personal information is secure.

This policy covers Point & Pay's treatment of personally identifiable information collected when you visit pointandpay.com, paydici.com, and related domains hosted by Point & Pay, LLC. This policy does not cover any other Point & Pay-owned sites or any sites operated by Point & Pay on behalf of our clients. Information collected by Point & Pay on sites operated on behalf of our clients is covered by their respective customer privacy policies.

You Provide Information to Us By:

visiting pointandpay.com, paydici.com, and related domains hosted by Point & Pay, LLC;

executing payments on our platform, telephone lines or in person;

communicating with us by phone, email, or otherwise;

completing a support ticket

As a result of those actions, we may interact with you by:

Sending a session ID cookie to your computer

Collecting your IP address

Collecting information about your Internet Service Provider

Collecting information about the browser you use

Collecting information such as your name, address, and phone numbers;

Collecting payment information for payments you choose to execute;

Collecting email addresses to communicate with you about your support concerns;

Recording phone numbers used to call our customer service number;

Recording calls for quality assurance purposes; and

Using information when you attach any documents to your email, such as a resume for employment purposes,

Using the site's Web server log files, Point & Pay reserves the right to use cookies and IP addresses to analyze trends, track visitors' movement, and gather broad demographic information for aggregate use. Cookies and IP addresses are not linked to personally identifiable information, such as your email address, but may reveal the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), and what operating system you are using. Cookies expire when you leave the site.

Point & Pay will not share any personal information you make available to us for any marketing or solicitation purposes, although it may be used by Point & Pay for these purposes.

For What Purposes Does Point & Pay Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Execution and delivery of payments to your agency per your instructions. We use your personal information to take and handle payments, deliver payments, process payments, and communicate with you about payments.

Provide, troubleshoot, and improve Point & Pay Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Point & Pay Services.

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, response to government or law enforcement related inquiries.

Communicate with you. We use your personal information to communicate with you in relation to Point & Pay Services via different channels (e.g., by phone, email, chat).

Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Point & Pay, and others.

Children under 13. Point & Pay complies with the requirements of the Children’s Online Privacy Protection Act (COPPA) and the FTC’s Rule interpreting COPPA (16 CFR § 312). The Web Sites are not directed to children of any age and Point & Pay does not knowingly collect in any manner any Personal Information from children under 13 years of age.

Business Transition. In the event Point & Pay goes through a business transition, such as a merger, acquisition by another company or a sale of a portion of Point & Pay’s assets, your Personal Information may be part of the assets transferred. Disclosure of your Personal Information in such a situation, or in contemplation of such a situation, shall be deemed consistent with this Policy. However, such a transfer may result in a change in this Policy, and you are advised and strongly encouraged to review this Policy frequently.

This Privacy Policy was updated on December 19, 2023.

If you have any questions or suggestions regarding this Privacy Policy, please e-mail us at info@pointandpay.com.

For additional information, please visit https://www.paydici.com/about/privacy.

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